Our Commitment to Your Peace of Mind

20-year warranty badge for foundation repair and wall crack solutions.

Warranty

Our Warranty

Our Commitment to Your Peace of Mind

Blank area representing foundation repair site before GeoPoly injection process begins.

20-Year Warranty

Buildfix warranties

When a building repair specialist carries out structural repairs on your home, they ought to have enough confidence in their work to support it with warranties. Unless specified otherwise during an assessment, Buildfix stands behind all our foundation, structural, and damp treatments for 20 years.

Why Buildfix warranties stand out

At the heart of the Buildfix promise lies our unwavering commitment to delivering quality work with comprehensive warranties. We provide targeted solutions to safeguard your home’s foundational stability, structural integrity, and damp-related concerns. This commitment sets us apart from industry norms, where warranties often cover only select products.

Our focus is on providing exceptional care where it matters most, by offering warranties that cover not only products but also workmanship and many unforeseen future events. This ensures that you have peace of mind, knowing that crucial aspects of your home are under the reliable protection of Buildfix.

The different warranties we offer

We offer diverse and comprehensive coverage for your home.
Brick wall foundation cracks repaired with GeoPoly injection and warranty badge displayed.

GeoPoly™ 20-Year Product and Workmanship Warranty

Should your foundations continue to subside within twenty years after being lifted and stabilised with any of our GeoPoly™ treatments, we pledge to re-inject and raise your foundation again at no additional cost.*
Brick wall with large cracks reinforced by HelicalBar foundation repair system.

HelicalBar™ 20-Year Product and Workmanship Warranty

If structural cracking returns after the installation of our HelicalBar™ systems, we’re committed to returning, re-installing, and rectifying structural cracks within a twenty-year timeframe, all at no extra charge.*
Brick wall rising damp repaired with DampBlock solution and foundation tools.

DampBlock™ 20-Year Product and Workmanship Warranty

Choose our DampBlock™ treatment for rising damp repairs, and we guarantee damp-free walls. Should any rising dampness return within twenty years, we’ll re-treat the walls to make it right, cost-free.*
*Please see our FAQs below for additional warranty information and the conditions and exclusions information.

Frequently Asked Questions

What does the Buildfix warranty cover?
Our warranty specifically covers repairs made to your home’s foundation, structural integrity, and protection against rising damp, focusing on quality workmanship and materials used.
The Buildfix warranty extends for 20 years from the completion date of the repair work, ensuring long-term peace of mind for our customers.
Yes, our warranty can be transferred to a new homeowner, ensuring the continued protection of the property. A simple process is required for transfer, which our team can guide you through.
The warranty does not cover pre-existing conditions, natural disasters, work not performed by Buildfix, damages from external impacts or unauthorised modifications, and issues arising from the lack of maintenance or ignored professional advice.
If you need to make a claim, please contact our customer service team with the details of your concern. We will guide you through the process, which includes an assessment of the claim and determining the appropriate action to resolve the issue under warranty.
Our warranty applies to a wide range of residential properties. However, specific conditions or property types may require individual assessment. Please contact us to confirm how our warranty applies to your particular property type.
Yes, maintaining your property, especially the drainage system, is crucial to keeping the warranty valid. Neglecting recommended maintenance can void the warranty, as many issues can be prevented with proper upkeep.
If repairs fall outside our warranty coverage, we still offer support and services at competitive rates. We can provide an assessment and quote for any additional work required to ensure your home remains safe and secure.
Buildfix technician assesses brick wall cracks for foundation repair onsite.
Technician sealing mortar joints around HelicalBar for brick wall crack repair.

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Technician applying HelicalBar R304 sealant for basement wall crack repair.

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More Questions...

Look for signs like wall cracks, sloping floors, or sticking doors. If you’re concerned, we offer free structural assessments to identify the cause. We’ll provide honest advice and, if needed, a detailed repair plan with a fixed-price quote.

Our full-time technicians and trades professionals handle your project, overseen by our in-house licensed builders and structural engineers. We never outsource or subcontract, ensuring top-quality work from start to finish.

Our 20-year warranty covers materials and workmanship, plus unforeseen issues like flooding, soil erosion, or tree root damage—even if unrelated to our repairs. If problems arise at the repaired location, we’ll fix it at no cost.

Yes. GeoPoly™ is our proprietary product, developed and manufactured exclusively by Buildfix in Australia. We’re the only foundation repair company with rights to this formulation.

No need. We handle everything, including drainage inspections and blockage repairs. Our in-house plumbers ensure your underground services are protected, making the process seamless and hassle-free.

No. You only pay once the job is completed.

Not always. Fixing the foundation is crucial, but additional repairs may be needed for wall cracks or other issues. We offer over 30 specialised methods to fully restore your home.

We provide various structural repairs like wall crack repairs, concrete slab revelling, floor pier and stump repairs, and solutions for rising damp. We also offer cosmetic services like mortar repointing, plastering, and rendering.

We serve most major metropolitan areas and some regional locations across Australia, with hubs in Sydney, Melbourne, Brisbane, and Perth. Unsure if we cover your area? Call us at 1300 854 115.

More Questions...

Look for signs like wall cracks, sloping floors, or sticking doors. If you’re concerned, we offer free structural assessments to identify the cause. We’ll provide honest advice and, if needed, a detailed repair plan with a fixed-price quote.

Our full-time technicians and trades professionals handle your project, overseen by our in-house licensed builders and structural engineers. We never outsource or subcontract, ensuring top-quality work from start to finish.

Our 20-year warranty covers materials and workmanship, plus unforeseen issues like flooding, soil erosion, or tree root damage—even if unrelated to our repairs. If problems arise at the repaired location, we’ll fix it at no cost.

Yes. GeoPoly™ is our proprietary product, developed and manufactured exclusively by Buildfix in Australia. We’re the only foundation repair company with rights to this formulation.

No need. We handle everything, including drainage inspections and blockage repairs. Our in-house plumbers ensure your underground services are protected, making the process seamless and hassle-free.

No. You only pay once the job is completed.

Not always. Fixing the foundation is crucial, but additional repairs may be needed for wall cracks or other issues. We offer over 30 specialised methods to fully restore your home.

We provide various structural repairs like wall crack repairs, concrete slab revelling, floor pier and stump repairs, and solutions for rising damp. We also offer cosmetic services like mortar repointing, plastering, and rendering.

We serve most major metropolitan areas and some regional locations across Australia, with hubs in Sydney, Melbourne, Brisbane, and Perth. Unsure if we cover your area? Call us at 1300 854 115.

More Questions...

Look for signs like sagging or uneven floors, creaking boards, and difficulty opening doors. If you’re concerned, we offer free structural assessments to identify the cause. We’ll provide honest advice and, if needed, a detailed repair plan with a fixed-price quote.

Our full-time technicians and trades professionals handle your project, overseen by our in-house licensed builders and structural engineers. We never outsource or subcontract, ensuring top-quality work from start to finish.

Our 20-year warranty covers materials and workmanship, plus unforeseen issues like flooding, soil erosion, or tree root damage—even if unrelated to our repairs. If problems arise at the repaired location, we’ll fix it at no cost.

Yes. GeoPoly™ is our proprietary product, developed and manufactured exclusively by Buildfix in Australia. We’re the only foundation repair company with rights to this formulation.

No need. We handle everything, including drainage inspections and blockage repairs. Our in-house plumbers ensure your underground services are protected, making the process seamless and hassle-free.

No, you only pay once the job is completed.

Not always. Fixing sinking piers and stumps is crucial, but additional repairs may be needed for wall cracks or other issues. We offer over 30 specialised methods to fully restore your home.

We provide various structural repairs like wall crack repairs, slab re-levelling, subsidence repairs, and solutions for rising damp. We also offer cosmetic services like mortar repointing, plastering, and rendering.

We serve most major metropolitan areas and some regional locations across Australia, with hubs in Sydney, Melbourne, Brisbane, and Perth. Unsure if we cover your area? Call us at 1300 854 115.

More Questions...

How long will it take for my walls to dry after damp proof treatment?
We employ our damp proofing solution, DampBlock™, to counteract the effects of rising damp in your walls by blocking capillaries, reducing the walls ability to draw moisture upwards. After this process, the existing damp in your walls will generally take 6-12 months to dry out.
After the damp proofing process, your walls will start to dry. However, this can result in natural salt crystallisation and residual dampness on the surface. To prevent the surface plaster from deteriorating and the appearance of damp, an application of a salt-blocking solution is recommended, which we are happy to assist with and discuss during your assessment.
Certainly not. DampBlock™ is non-hazardous and completely odourless, allowing you and your family to stay at home while we work.
Buildfix has successfully completed well over 10,000 projects across Australia over the past decade. This includes mostly residential projects, as well as some commercial and strata buildings.
Absolutely. We proudly offer an industry-leading, transferable 20-year warranty on our products and workmanship, which ensures your peace of mind for years to come and adds value to your property, even if you decide to sell it in the future.
Yes, our DampBlock™ is environmentally safe and poses no harm to the surroundings.
Yes, effective damp proofing can enhance the structural integrity of your property, prevent health hazards due to mould and ultimately improve the property’s market value and appeal to potential buyers.

More Questions...

How do I know if my home needs wall crack repairs?
If you’re noticing cracks in your walls, particularly near doors and windows, or if they’re growing over time, it’s likely you have a structural issue. Contact us for a free assessment and we’ll diagnose the problem.
No, not at all! Unlike traditional methods, our approach is non-invasive. We use HelicalBars™ and other advanced technologies to fix the cracks without any wall demolition.
The cost of repairing wall cracks depends on the severity of the damage. Most residential repairs range from $5k to $20k. We offer a free assessment and provide a fixed quote with no hidden fees.
In addition to wall crack repair, we provide subsidence repair, slab jacking, rising damp solutions, and more. We ensure your home is not only structurally sound but looks great too.
Absolutely! We back all of our wall crack repairs with a 20-year warranty.