Buildfix Privacy Policy

At Buildfix, we take your privacy seriously. As Australia’s leading structural repair specialists, we are committed to protecting the personal information of our customers, employees, and anyone associated with our company. Any information we collect is kept strictly secure, and we never sell, swap, or share your personal details with third parties.

How We Handle Your Information

When you request a free structural assessment or contact us about our foundation repair, wall crack solutions, or other structural services, we collect only the information necessary to provide you with excellent service. This information is stored securely and accessed only by authorized Buildfix team members.

Website Privacy Policy

We use information provided on our website to identify you and personalise your browsing experience. Buildfix uses cookies only during your current browsing session to allow you to login to your account. We do not store persistent cookies on your computer.

These temporary cookies help us provide you with a more personalised experience, making your interaction with our site more friendly and enjoyable as you explore our structural repair solutions for subsidence, wall cracks, rising damp, and other foundation issues.

IP Addresses and Security

When you visit our website, our web server needs to know your computer’s network address (IP address) to send the requested web pages to your internet browser. From an IP address, it’s possible to determine the general geographic location of a computer, but otherwise, it remains anonymous.

We only record your IP address when you specifically provide us with information about yourself, and we do this solely for security purposes. This helps us ensure the integrity of our free structural assessment booking system and protect your information.

If you have any questions about our privacy practices or how we handle your information as we provide our non-invasive structural repair solutions across Sydney, Melbourne, Brisbane, and other Australian locations, please contact us.