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Cracked single storey Brisbane bungalow with brick veneer repaired
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Our Commitment to Your Peace of Mind


Our Warranty

Our Commitment to Your Peace of Mind

20-Year Warranty

Buildfix warranties

When a building repair specialist carries out structural repairs on your home, they ought to have enough confidence in their work to support it with warranties. Unless specified otherwise during an assessment, Buildfix stands behind all our foundation, structural, and damp treatments for 20 years.

Why Buildfix warranties stand out

At the heart of the Buildfix promise lies our unwavering commitment to delivering quality work with comprehensive warranties. We provide targeted solutions to safeguard your home’s foundational stability, structural integrity, and damp-related concerns. This commitment sets us apart from industry norms, where warranties often cover only select products.

Our focus is on providing exceptional care where it matters most, by offering warranties that cover not only products but also workmanship and many unforeseen future events. This ensures that you have peace of mind, knowing that crucial aspects of your home are under the reliable protection of Buildfix.

The different warranties we offer

We offer diverse and comprehensive coverage for your home.

GeoPoly™ 20-Year Product and Workmanship Warranty

Should your foundations continue to subside within twenty years after being lifted and stabilised with any of our GeoPoly™ treatments, we pledge to re-inject and raise your foundation again at no additional cost.*

HelicalBar™ 20-Year Product and Workmanship Warranty

If structural cracking returns after the installation of our HelicalBar™ systems, we’re committed to returning, re-installing, and rectifying structural cracks within a twenty-year timeframe, all at no extra charge.*

DampBlock™ 20-Year Product and Workmanship Warranty

Choose our DampBlock™ treatment for rising damp repairs, and we guarantee damp-free walls. Should any rising dampness return within twenty years, we’ll re-treat the walls to make it right, cost-free.*
*Please see our FAQs below for additional warranty information and the conditions and exclusions information.

Frequently Asked Questions

What does the Buildfix warranty cover?
Our warranty specifically covers repairs made to your home’s foundation, structural integrity, and protection against rising damp, focusing on quality workmanship and materials used.
The Buildfix warranty extends for 20 years from the completion date of the repair work, ensuring long-term peace of mind for our customers.
Yes, our warranty can be transferred to a new homeowner, ensuring the continued protection of the property. A simple process is required for transfer, which our team can guide you through.
The warranty does not cover pre-existing conditions, natural disasters, work not performed by Buildfix, damages from external impacts or unauthorised modifications, and issues arising from the lack of maintenance or ignored professional advice.
If you need to make a claim, please contact our customer service team with the details of your concern. We will guide you through the process, which includes an assessment of the claim and determining the appropriate action to resolve the issue under warranty.
Our warranty applies to a wide range of residential properties. However, specific conditions or property types may require individual assessment. Please contact us to confirm how our warranty applies to your particular property type.
Yes, maintaining your property, especially the drainage system, is crucial to keeping the warranty valid. Neglecting recommended maintenance can void the warranty, as many issues can be prevented with proper upkeep.
If repairs fall outside our warranty coverage, we still offer support and services at competitive rates. We can provide an assessment and quote for any additional work required to ensure your home remains safe and secure.

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Seeing flaking paint, crumbling bricks or plasterwork? DampBlock™ AQ50 is a next-generation damp-proof injection fluid designed to eradicate rising damp in walls.

With its advanced non-hazardous, odour-free formula, AQ50 offers homeowners a safer and cleaner way to rid their home of rising damp.
Is your home subsiding? GeoPoly™ GER60 is a cutting-edge geopolymer resin for lifting and stabilising foundations. It targets hard-to-reach voids deep below ground to instantly strengthen your home’s foundations.

GER60 is the ultimate ground engineering resin, providing unparalleled technology for a solid, permanent solution.


Seeing cracks in your walls? HelicalBar™ R304 returns the structural integrity of compromised walls while avoiding the hassle and expense of extensive rebuilding.

Its unique triple-fin helix design, made from high-grade stainless steel, provides incredible strength, durability and versatility, making it ideal for repairing structural defects in homes.
Bouncy, creaky, uneven floorboards? We can fix it. GeoPoly™ PSR30 is a specially formulated geopolymer resin designed to raise piers and level sinking timber floors while stabilising the foundation below ground.

GeoPoly™ PSR30 is a quick, disruption-free alternative to costly pier replacements, permanently preserving your floors.
Have you noticed sloping concrete floors or shifting driveways and paths? GeoPoly™ SJ120 directly addresses these issues. This technology uses a controlled expansion to relevel sunken concrete beneath the structure.

Once applied, you can immediately walk or even drive on the surface. Raise your concrete permanently with GeoPoly™ SJ120.
Are you seeing bulging or leaning walls around your home? HelicalBar™ T316 is our marine-grade 316 stainless steel remedial wall tie designed to rectify leaning and unstable wall issues.

It’s quick and non-invasive, securing walls through small pilot holes for fast and efficient repairs.